For Retail Staff

Selling Skills for Higher Sales

For-Retail-Staff

Vision: -

It is our vision to be the best boutique consulting and training company for retailers.

Objectives: -

  1. Improve the profitability of their business
  2. 12 Ps of Retailing- Starting from Purpose of the business, Business Plan, Property, Inside Place, People(Customers), Products, People ( Staff), Processes, Performance Metrics, Promotion( ATL n BTL), and finally leading to significant improvement in profits.

Target Audience: -

Small & Medium Size Single Stores, Large Single Stores, Family Run chain Stores, Professional managed companies

Company profiles: -

These programs are suitable for progressive retailers only. Retailers can be Single Stores, Family run multiple chain stores, Professionally run Stores, Organisations who promote metals like Gold, Platinum, Diamonds, Coloured stones etc.

Methodology: -

Presentation of carefully prepared content on the Best Practices, in depth discussions on specific action points and problem solving

Duration: -

  1. Offline face to face workshops of half and full day anywhere in the country and abroad
  2. Online Workshops of one hour each for 8 days on Skype, FaceBook Live, You Tube etc.
  3. Long term Cost Effective customised WhatsApp/Closed Facebook self-learning programs

Training Languages: -

We train staff in the following languages: - Hindi, English, Kannada, Tamil, Telugu, Malayalam, Bengali and Gujarati and a combination of Hindi, English and other languages depending upon the staff comfort.

Experience & Expertise: -

Our experienced team of Retailers, Content Developers and Trainers have trained over 6000 retail store staff across every major jewellery retailer in the country. From chain stores like Tanishq, Malabar Gold, GRT, WHP, TBZ, Prince, Orra to single stores like Manubhai, Zaveri and Sons, Alankar etc. Our teams have trained staff across more than 35 locations in the country from Mumbai to Kolkata, Delhi to Trivandrum, Mangalore to Lucknow. In Mumbai itself, we have worked with retailers from Worli, Dadar, Bandra to Borivali and beyond.

Our teams have trained staff in public programs, in-house training programs for multiple retailers, organisations like Platinum Guild International(PGI), Rio Tinto, the Gem and Jewellery Skill Council of India (GJSCI) etc.

One of our large and successful project was for the PGI where we trained over a 1000 staff from almost every major retailers across 19 cities in under 2 months.

Results Expected: -

Staff who are thus trained can be expected to become significantly more aware of their responsibilities towards delivering a much better customer experience.

Our studies have shown that staff trained by us have shown sales increases of over 20 % in the following months.

Co Branded Final examination and certification. Along with 100 % HallMarked jewellery, 100 % Certified stones, companies can also add “Certified Sales Staff” to their marketing campaigns to communicate with their customers.

Marketing Benefit:-

Like a store has 100 % Hall Marked Jewellery, 100 % Diamonds are Certified, you can also say 100% Certified Staff.

Pricing: -

Pricing varies from Rs. 1,500 per student for a half a day public workshop to Rs. 2,500 per student for a full day public program. In house training prices are based on content, number of participants etc.

Would you like to improve your business?

Phone us on 91 9036036524 or email us here

A few examples of our many programs

Program For Zeiss ExcelLens Academy ( Vision Care). How luxury retailing can enhance Vision Care business. Click here for more