Dear Jeweller, Today I would like to talk about this book “I came upon a lighthouse” by Shantanu Naidu. Actually, this is my second learning from this book. He is the assistant to Mr. Ratan Tata. This is the story about how because of his passion of preventing stray dogs[…]
Dear Jeweller, How are you doing? Recently I read this wonderful book “I came upon a lighthouse” by Shantanu Naidu, in about 4 days! Shantanu Naidu is an executive assistant to Mr. Ratan Tata in his Tata Trust and works in his office. Directly with him! What a significant experience[…]
Dear Retailer, Do you do morning meetings in your store? If Yes, that’s great. If No, then why not? You should do morning meeting every day in your store. Every day in the morning around 10–10:30 AM you should do it. The meeting can start 5 minutes after the staff[…]
I met a retailer last year. We introduced ourselves. He asked me what do you do. I said, I improve the profitability of jewellery retailers. He asked how would you do that? I said jewellers have 33% of dead stock. He asked me to visit his store and see for[…]
Dear Retailer, Do you want to increase your sales now and in the future? Yes, for Higher SALES? Do you want to get back to normal profit as fast as possible? Yes, for PROFIT? Do you want to grow your business better than before? Yes, for GROWTH? If you have[…]
My Dearest business owner, Would you like to grow your business? Are you ready to hear the truth of what is stopping you from growing your business? I was speaking to one of our clients who attended my workshop in Chennai. He had few issues on how to deal with[…]
Dear Retailer, You have a lot of stocks. Right? Yes, Lots of it, including some which have not sold for a few years now..? Can anybody say that they don’t have the stocks? Who can say that? Yes, make a guess. Customer.. Make another guess. Who says that? When does[…]
Ex. Heerawala and Sonawala Jewellers are a family-owned business is a suburb of Mumbai. The brothers started the business about 25 years ago and their children manage the day-to-day business. Big national and regional chains have recently opened jewellery stores to cater to “their” audience. Even a local jeweller from[…]
The inspiration to change the world.. It was in July 2011, when I was the Merchandising Head at Tanishq, that I got an offer from Dubai at twice my Indian Salary. Yet, the thought of leaving my family to become a bachelor in Dubai at 51 years of age made[…]
The most common question jewellers ask me is ” help us get new customers”. As a jeweller, are you having the same question too? Heerawala and Sonawala Jewellers are a typical Indian Family jewellery business. They have been in the business for over 20+ years and have a great reputation[…]