Shivaram is a much sought after Mentor, Consultant, Trainer and Speaker across multiple industry platforms. He founded Retail Gurukul in 2012 as a Consulting & Training company. Shivaram has since helped and continues to help retailers and manufacturers, significantly improve their business performance across various metrics.
He was earlier Tanishq’s Head of All India Merchandising, Training and Regional Sales for many years. His other experience includes stints in Exports, Watches, Pharma and Projects businesses across India.
He has a B.Tech in Chemical Engineering from Regional Engineering College, Warangal and a PG Diploma in International Trade from The Indian Institute of Foreign Trade, New Delhi.
He is also a regular columnist for the Retail Jeweller magazine sharing this knowledge and expertise. He is also an author of handbooks for the Store Manager and Assistant Store Manager roles in the jewellery industry. Since late 2016, Shivaram has expanded his learning into Digital Marketing also regularly uses Facebook Live and other e-learning courses to connect with his clients.
He works with clients in Mumbai, Kolkata, Kota, Lucknow, Delhi, Cochin and Dubai.
A partial list of 100+ clients includes:
- Tanishq Jewellery
- Manubhai Jewellers
- WHP Jewellers
- Kama Schachter
- Platinum Guild International
- Carl Zeiss
- Puma Sports
- Harsha Electronics
- Titan Watches
- Tata Health+
- JD Solitaire
- Retail Jeweller India Mag
- Senco Gold and Diamond
- 7Cs – Dubai
- Tata Health Plus and others.
He and his all India team, have worked closely with:
- Family & Professionally Run Chain Stores
- Single Stores
- Online Retailers
- International Organisations
- Manufacturers across India & Dubai.
Varied Segments and Industry
Clients come from various segments like Jewellery, Watches, Pharmaceuticals, Consumer Durables, Sports Wear, Mobiles, Salon & Spa, Eye Wear etc.
Profitability through Consulting
Profitability improvement for Retailers through:
- End to end analysis and focus on their biggest constraints
- Significant Improvement in Availability of Right Merchandise
- Pricing Strategies
- Sales Performance Improvement Programs
- Personal Coaching Services for Owners and Senior Management Personnel of companies.
Trained 6000+ people in Selling Skills, Soft Skills, Product Merchandising. Both Open and Client specific programs.
The Retail Gurukul team includes professionals from the Jewellery business across various levels of expertise, experience and roles. Shivaram has a wide range of contacts across in the jewellery industry and beyond, which they leverage to meet clients’ objectives.
Mr Arun Kumar
Bangalore based Arun Kumar, has 26 + years of hardcore jewellery retailing experience, having worked with the family-run retail stores, chains store like Tanishq and running his own Silver jewellery retailing business. He was the Store Manager for Tanishq’s no. 1 store in Bangalore for many years before setting up his own Silver Jewellery Retailing business. He has trained retail store staff across the country for Retail Gurukul – Platinum Guild International Training Programs for years, across the country. He is also a certified trainer for the Government Skill Council.
He has deep domain expertise not only in-store staff management but also in “lean retailing”, stock turn improvement, managing customer satisfaction, grooming, product knowledge, multi-skilling, selling techniques etc. He is also experienced in improving making charges with deep product knowledge- selling opportunities, maintaining visual control, Kanban etc.
He conducts training in English, Hindi, Kannada, Telugu and Tamil.
Mr Vinod Lala
Mumbai based Vinod Lala, has 25+ years of jewellery sector experience, across companies like Tanishq, Gitanjali, Tara, where he was the Regional Sales Operations Manager. He has also over in Jamaica (West Indies) and Dubai for over 10 years.
His hands-on experience as a Store Manager gives him a deep insight into the opportunities and challenges faced by Store Staff during their day to day operations, customer service, target achievement, stock control etc. As a trainer, he has trained over 400+ jewellery store staff across multiple retailers including Mumbai, Jalgaon, Aurangabad etc.
He currently works with jewellers across the Western India Markets and trains in English and Hindi.
To Know More about our Clients and Partners, click on the below images